The nurse is incorporating nonverbal communication with verbal ...

[cherise1989]

The nurse is incorporating nonverbal communication with verbal communication when explaining the treatment plan for a child with juvenile diabetes. Which of the following should the nurse do to communicate effectively with this family?
 
  A) Relax; maintain an open posture, with the arms crossed.
  B) Sit opposite the family and lean forward slightly.
  C) Use eye contact sparingly to avoid embarrassment.
  D) Speak a verbal yes or no; do not use head nods.

Question 2

The nurse is using verbal skills to explain the nursing care plan to parents of a 10-year-old child with cancer. Which of the following describes a guideline the nurse should follow to provide appropriate verbal communication?
 
  A) Use closed-ended questions that do not restrict the child's or parent's answers.
  B) Allow the focus to change without redirecting the conversation.
  C) Restate the child's and parents comments in your own words.
  D) Paraphrase the child's or parent's feelings to demonstrate empathy.

[Sweetkitty24130]

Answer to Question 1

B
Feedback:
Guidelines for appropriate nonverbal communication include the following: sit opposite the family and lean forward slightly; relax: maintain an open posture, with the arms uncrossed; maintain eye contact; and nod your head to demonstrate interest.

Answer to Question 2

D
Feedback:
General guidelines for appropriate verbal communication include the following: paraphrase the child's or parent's feelings to demonstrate empathy, use open-ended questions that do not restrict the child's or parent's answers, redirect the conversation to maintain focus, and demonstrate active listening by using the child's or family's own words.

[cherise1989]

Wow, this really help

[nguyenhoanhat]

Thanks for the timely response, appreciate it