Author Question: Texting with a woman about clinical issues is an efficient and appropriate method of communication ... (Read 51 times)

bb · **on:** Jun 28, 2018

Texting with a woman about clinical issues is an efficient and appropriate method of communication for a midwife.

Indicate whether the statement is true or false.

Question 2

A client contacts you by text message to ask about pains she is experiencing in her lower abdomen. What is the most appropriate action for you to take?

a. Text her back to reassure her that this is normal, then hope for the best.
b. Send her an email with links to information about abdominal pain.
c. Call her to discuss her concerns and to arrange a time to meet if required.
d. Text her back, asking her to meet you for an in-person consultation.

mjbamaung · **Reply #1 on:** Jun 28, 2018

Answer to Question 1

ANS: False

Texting is an easy and efficient method for simple communications such as changing an appointment; however, it is not an appropriate method of communication for discussion of clinical issues, and can potentially compromise the safety and wellbeing of the woman and/or her baby.

Answer to Question 2

ANS: C

Text messaging can be an unreliable method of communication, with message transmission delayed at times or messages open to misinterpretation. While women may use texting to contact a midwife, midwives must consider the appropriateness of using text communications and ensure that their communication with women occurs through reliable methods such as telephone. All communication with women should be appropriately documented.