In paragraph 2, which of the following is not mentioned as an ...

[K@]

In paragraph 2, which of the following is not mentioned as an example of human bias?
 
  a. being overly optimistic
  b. believing oneself to be all-powerful
  c. believing that the customer is always right
  d. defending one's questionable moral behavior

Question 2

According to the reading, if not applied to real situations, values statements and credos can quickly become
 
  a. ethical rules.
  b. inane platitudes.
  c. loopholes.
  d. questionable moral practices.

[jgranad15]

Answer to Question 1

c. believing that the customer is always right

Answer to Question 2

b. inane platitudes.

[K@]

YES! Correct, THANKS for helping me on my review

[jomama]

Excellent