Answer to Question 1
ANS: A, B, C, E
Separation of family members needing care in specialty or tertiary care settings often leads to feelings of anxiety, abandonment, fear, and guilt, all of which can be overwhelming in the setting of a serious physical illness in a family member. It would not be common for a family member to feel in control.
Answer to Question 2
ANS: B, C, D
Listening to the cultural voices and experiences of family and patients affirms their value and is critically important to unifying the nurse-patient relationship. This method of interaction allows the nurse to understand family values, family developmental aspects, and the family's cultural aspects. It also motivates patient movement toward positive health-promoting activities. It is not primarily to determine areas for improvement, although the nurse may be able to role model better communication for a patient/family. Listening to communication is also not primarily to determine the family's understanding of health care.