Which of the following methods is probably least effective for ...

[Engineer]

Which of the following methods is probably least effective for building long-term relationships?
 a. standing-room-only close
 b. legitimate choice
 c. summary commitment
 d. balance sheet commitment
 e. direct commitment

Question 2

The Marketing Research Corporation of America has been hired to administer a series of yes/no questions to
  shoppers in a local mall. If questions on a survey have only two possible answers (such as yes/no questions), this
  type of questions are called
 a. open-ended questions.
  b. double-barreled questions.
  c. close-ended questions.
  d. fixed-alternative response questions.
  e. Both c and d.

[Chou]

Answer to Question 1

a

Answer to Question 2

e

[Engineer]

Excellent

[shailee]

Gracias!