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Author Question: One hundred sports writers are given a survey and asked to rank basketball players on categories ... (Read 85 times)

audragclark

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on: Jun 28, 2018
One hundred sports writers are given a survey and asked to rank basketball players on categories such as
  rebounding, points scored, and assists. The results of the survey indicate that most sports writers agree on the top ten
  players, within the given categories. This is evidence of
 a. reliability.
  b. validity.
  c. random error.
  d. response error.
  e. systematic error.

Question 2

Which of the following behaviors of dissatisfied customers is the most damaging?
 a. negative word of mouth
  b. discontinuing purchasing
  c. repeat purchasing
  d. complaining
  e. taking no action


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ynlevi

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Reply #1 on: Jun 28, 2018
Answer to Question 1

a

Answer to Question 2

A


audragclark

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Reply 2 on: Jun 28, 2018
Gracias!

amit

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Reply 3 on: Yesterday
Excellent

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