When direct-comparison ads first appeared, they attracted Ted's attention. Now that there are so many of them, he is not as interested because of
a. abstraction.
b. procedurization.
c. shock.
d. cognitive separation.
e. habituation.
Question 2
Why study services?
a. Because of the regulation of services.
b. Because of the decline in service sector jobs.
c. Because it is better to rely on humans, than machines.
d. Because of the increase service sector contributions to the world economy.