Author Question: Possible solutions that minimize the problems caused by intangibility include all of the following ... (Read 204 times)

evelyn o bentley · **on:** Jun 28, 2018

Possible solutions that minimize the problems caused by intangibility include all of the following except:
A) the use of tangible clues.
B) the effective management of consumers.
C) the creation of a strong organizational image.
D) the use of personal sources of information.
E) the use of activity-based costing.

Question 2

Tim is a member of the sales department at FreshOveggie, a gourmet grocery store. One of his major tasks includes sending e-mails to customers, who have taken membership at the store, about the latest discounts and new products on sale every week. Thus, Tim can be considered a(n) _____.
A) detailer
B) pioneer
C) order-getter
D) order-taker
E) hunter