Which of the following is NOT a suggested strategy for controlling and managing ethical behavior?
A) employee socialization
B) corrective control
C) service/product knowledge
D) follower training
E) standards of conduct
Question 2
_________ are tools that streamline the selling process, generate improved selling opportunities, facilitate cross-functional teaming and intra-organizational communication, and enhance communication and follow-up with customers.
Fill in the blank(s) with correct word