Author Question: Ethical improprieties have been linked to: A) customer dissatisfaction. B) employee ... (Read 64 times)

ap345 · **on:** Jun 28, 2018

Ethical improprieties have been linked to:
A) customer dissatisfaction.
B) employee dissatisfaction.
C) unfavorable word-of-mouth publicity.
D) job-related tension and anxiety.
E) all of these.

Question 2

_____ is a teamwork skill that salespeople must apply in the process of building internal partnerships.
A) Attending to the little things
B) Focusing on one's own goal
C) Maintaining the attitude: Not my way, but your way
D) Driving a win or lose situation
E) Making the maximum number of sales calls