Author Question: _____ is a customer-oriented approach that uses truthful, nonmanipulative tactics to satisfy the ... (Read 114 times)

robinn137

  • Hero Member
  • *****
  • Posts: 544
_____ is a customer-oriented approach that uses truthful, nonmanipulative tactics to satisfy the long-term needs of both the customer and the selling firm.
 A) Sales prospecting
  B) Sales pitching
  C) Sales advertising
  D) Sales professionalism
  E) Sales presentation

Question 2

Sam and Gloria, who deliver services outside the firm's physical facilities, are examples of:
 A) roaming salespeople.
  B) expanding service providers.
  C) boundary-spanning personnel.
  D) area coordinators.
  E) regional responders.



huda

  • Sr. Member
  • ****
  • Posts: 304
Answer to Question 1

D

Answer to Question 2

C



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

In the United States, there is a birth every 8 seconds, according to the U.S. Census Bureau's Population Clock.

Did you know?

Before a vaccine is licensed in the USA, the Food and Drug Administration (FDA) reviews it for safety and effectiveness. The CDC then reviews all studies again, as well as the American Academy of Pediatrics and the American Academy of Family Physicians. Every lot of vaccine is tested before administration to the public, and the FDA regularly inspects vaccine manufacturers' facilities.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Did you know?

The familiar sounds of your heart are made by the heart's valves as they open and close.

Did you know?

Hip fractures are the most serious consequences of osteoporosis. The incidence of hip fractures increases with each decade among patients in their 60s to patients in their 90s for both women and men of all populations. Men and women older than 80 years of age show the highest incidence of hip fractures.

For a complete list of videos, visit our video library