_____ is a customer-oriented approach that uses truthful, ...

[robinn137]

_____ is a customer-oriented approach that uses truthful, nonmanipulative tactics to satisfy the long-term needs of both the customer and the selling firm.
 A) Sales prospecting
  B) Sales pitching
  C) Sales advertising
  D) Sales professionalism
  E) Sales presentation

Question 2

Sam and Gloria, who deliver services outside the firm's physical facilities, are examples of:
 A) roaming salespeople.
  B) expanding service providers.
  C) boundary-spanning personnel.
  D) area coordinators.
  E) regional responders.

[huda]

Answer to Question 1

D

Answer to Question 2

C