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Author Question: The encapsulation of the benefits of a product in the consumer's mind is called the: A) servuction ... (Read 138 times)

ec501234

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on: Jun 28, 2018
The encapsulation of the benefits of a product in the consumer's mind is called the:
 A) servuction model.
  B) benefit concept.
  C) service triangle.
  D) service-profit chain.
  E) scale of market entities.

Question 2

An extranet is a special form of intranet that is accessible to the public.
 
 Indicate whether the statement is true or false


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matt

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Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

False


ec501234

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Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

isabelt_18

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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