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Author Question: The continuum that ranges from tangible-dominant to intangible-dominant is referred to as the: A) ... (Read 51 times)

Mr. Wonderful

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on: Jun 28, 2018
The continuum that ranges from tangible-dominant to intangible-dominant is referred to as the:
 A) services triangle.
  B) servuction model.
  C) scale of market entities.
  D) service-profit chain.
  E) Q continuum.

Question 2

The process of placing existing customers and prospects into categories based on their potential as customers is known as territory analysis.
 
 Indicate whether the statement is true or false


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bigcheese9

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Reply #1 on: Jun 28, 2018
Answer to Question 1

C

Answer to Question 2

False


Mr. Wonderful

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Reply 2 on: Jun 28, 2018
Great answer, keep it coming :)

juliaf

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Reply 3 on: Yesterday
Excellent

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