This topic contains a solution. Click here to go to the answer

Author Question: ____ logic stresses providing customers with options that better enable the service offering to meet ... (Read 89 times)

Diane

  • Hero Member
  • *****
  • Posts: 576
____ logic stresses providing customers with options that better enable the service offering to meet individual customer needs.
 A) Marketing
  B) Finance
  C) Accounting
  D) Operations
  E) Human resources

Question 2

The ____ reflects the view that the intangible aspects of products are becoming the key features that differentiate the products in the marketplace.
 A) services marketing
  B) servuction model
  C) service imperative
  D) benefit concept
  E) industrial management model



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

jessofishing

  • Sr. Member
  • ****
  • Posts: 329
Answer to Question 1

A

Answer to Question 2

C





 

Did you know?

Approximately 25% of all reported medication errors result from some kind of name confusion.

Did you know?

Stroke kills people from all ethnic backgrounds, but the people at highest risk for fatal strokes are: black men, black women, Asian men, white men, and white women.

Did you know?

During the twentieth century, a variant of the metric system was used in Russia and France in which the base unit of mass was the tonne. Instead of kilograms, this system used millitonnes (mt).

Did you know?

Though newer “smart” infusion pumps are increasingly becoming more sophisticated, they cannot prevent all programming and administration errors. Health care professionals that use smart infusion pumps must still practice the rights of medication administration and have other professionals double-check all high-risk infusions.

Did you know?

Side effects from substance abuse include nausea, dehydration, reduced productivitiy, and dependence. Though these effects usually worsen over time, the constant need for the substance often overcomes rational thinking.

For a complete list of videos, visit our video library