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Author Question: All of the following are benefits of customer satisfaction except: A) the firm is more insulated ... (Read 14 times)

jon_i

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on: Jun 28, 2018
All of the following are benefits of customer satisfaction except:
 A) the firm is more insulated from price competition.
  B) the firm provides a positive work environment for its employees.
  C) positive word-of-mouth communications is generated from satisfied customers.
  D) satisfied customers make purchases more frequently.
  E) none of these are exceptions.

Question 2

A feature article is a few pages of typewritten copy typically fewer than 300 words used to draw attention to a company event, product, or person affiliated with the firm.
 
 Indicate whether the statement is true or false


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jessicaduplan

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Reply #1 on: Jun 28, 2018
Answer to Question 1

E

Answer to Question 2

False


jon_i

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Reply 2 on: Jun 28, 2018
Gracias!

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Reply 3 on: Yesterday
Excellent

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