Author Question: The HR functions that together support the creation of a climate for service is referred to as the: ... (Read 59 times)

Themember4 · **on:** Jun 28, 2018

The HR functions that together support the creation of a climate for service is referred to as the:
A) concept strategy.
B) service HR wheel.
C) marketing wheel.
D) service operation strategy.
E) interdepartmental support.

Question 2

Many products, such as candy, soft drinks, and gum, are sold via intensive distribution. However, this strategy has a major drawback. What is it?
A) It maximizes profit margin rather than sales volume.
B) It encourages customers to shop around for the lowest price.
C) It promotes a very high degree of brand switching.
D) The manufacturer must give up a good degree of control over pricing and product display.
E) It gives customers fewer opportunities to find the product.