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Author Question: The HR functions that together support the creation of a climate for service is referred to as the: ... (Read 75 times)

Themember4

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The HR functions that together support the creation of a climate for service is referred to as the:
 A) concept strategy.
  B) service HR wheel.
  C) marketing wheel.
  D) service operation strategy.
  E) interdepartmental support.

Question 2

Many products, such as candy, soft drinks, and gum, are sold via intensive distribution. However, this strategy has a major drawback. What is it?
 A) It maximizes profit margin rather than sales volume.
  B) It encourages customers to shop around for the lowest price.
  C) It promotes a very high degree of brand switching.
  D) The manufacturer must give up a good degree of control over pricing and product display.
  E) It gives customers fewer opportunities to find the product.



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Juro

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Answer to Question 1

B

Answer to Question 2

D




Themember4

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Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it


bitingbit

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Reply 3 on: Yesterday
Great answer, keep it coming :)

 

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