Which of the following is NOT an advantage of requiring employees to wear uniforms?
A) Uniforms identify the firm's personnel.
B) Uniforms help in controlling deviant members.
C) Uniforms provide price expectations to customers.
D) Uniforms imply a coherent group structure.
E) Uniforms present a physical symbol that embodies the group's ideals and attributes.
Question 2
Which of the following IS NOT an example of mass customization?
A) A college creates a custom degree program to match your unique needs.
B) A customer orders a custom teddy bear from Build-A-BearWorkshop.com.
C) Dell offers fully customized computers based on your needed configuration.
D) A bank employee logs into the e-procurement system to browse a fully customized catalog of office supplies.
E) You order a customized vase of flowers from 1-800-Flowers.com.
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