This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Differentiation approaches such as delivery, installation, customer training, consulting services, ... (Read 74 times)

Zoey63294

  • Hero Member
  • *****
  • Posts: 539
on: Jun 28, 2018
Differentiation approaches such as delivery, installation, customer training, consulting services, and repair are forms of _____ differentiation.
 A) product
  B) personnel
  C) image
  D) service
  E) satisfaction

Question 2

Firms possessing certain core competencies are more likely to create competitive advantages based on these competencies. However, before a competitive advantage can be translated into specific customer benefits, the firm's __________ must recognize that its competencies give it an advantage over the competition.
 A) management
  B) target markets
  C) shareholders
  D) employees
  E) strategic partners


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

lorealeza77

  • Sr. Member
  • ****
  • Posts: 356
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

B


Zoey63294

  • Member
  • Posts: 539
Reply 2 on: Jun 28, 2018
Excellent

yeungji

  • Member
  • Posts: 319
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

Since 1988, the CDC has reported a 99% reduction in bacterial meningitis caused by Haemophilus influenzae, due to the introduction of the vaccine against it.

Did you know?

Patients who have been on total parenteral nutrition for more than a few days may need to have foods gradually reintroduced to give the digestive tract time to start working again.

Did you know?

Approximately 70% of expectant mothers report experiencing some symptoms of morning sickness during the first trimester of pregnancy.

Did you know?

Not getting enough sleep can greatly weaken the immune system. Lack of sleep makes you more likely to catch a cold, or more difficult to fight off an infection.

Did you know?

Automated pill dispensing systems have alarms to alert patients when the correct dosing time has arrived. Most systems work with many varieties of medications, so patients who are taking a variety of drugs can still be in control of their dose regimen.

Davis, Weintraub, and Lasser and the promotion of muscle cell differentiation in fibroblasts by the Davis, Weintraub, and Lasser and the promotion of muscle cell differentiation in fibroblasts by the
Defective differentiation and leukemia Defective differentiation and leukemia
Step 8 is very important. Be sure that the customer’s concern has been corrected. Step 8 is very important. Be sure that the customer’s concern has been corrected.
Radioactive protection services record book and two badge-style dosimeters. Radioactive protection services record book and two badge-style dosimeters.
Differentiation of Inverse Trigonometric Function Differentiation of Inverse Trigonometric Function
Use Implicit Differentiation to solve this function Use Implicit Differentiation to solve this function
Video: Bone processes - resorption and deposition, remodeling and response to stress in adult bones

For a complete list of videos, visit our video library