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Author Question: Strategies to increase the efficiency of service operations include all of the following except: A) ... (Read 126 times)

sc00by25

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on: Jun 28, 2018
Strategies to increase the efficiency of service operations include all of the following except:
 A) buffering.
  B) smoothing.
  C) anticipating.
  D) rationing.
  E) allocating.

Question 2

__________ firms are those that successfully generate, disseminate, and respond to market information.
 A) Customer-oriented
  B) Information-oriented
  C) Satisfaction-oriented
  D) Market-oriented
  E) Competitive-oriented


ambernicolefink

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Reply #1 on: Jun 28, 2018
Answer to Question 1

E

Answer to Question 2

D


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