Treating customers as individuals exemplifies ...

[naturalchemist]

Treating customers as individuals exemplifies the________________ ____dimension of service quality.
 Fill in the blank(s) with correct word

Question 2

Service____________________means that services cannot be stored or stockpiled; if they are not provided at the time they are available, the lost revenue cannot be recaptured.
 Fill in the blank(s) with correct word

[miss.ashley]

Answer to Question 1

empathy

Answer to Question 2

perishability

[naturalchemist]

Thanks for the timely response, appreciate it

[mammy1697]

YES! Correct, THANKS for helping me on my review