Author Question: The first stage of the quality movement: A) centers on conformance to standards or success in ... (Read 67 times)

haleyc112

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The first stage of the quality movement:
 A) centers on conformance to standards or success in meeting specifications.
  B) emphasized that quality was more than a technical specialty.
  C) examines a firm's quality performance relative to competitors.
  D) focuses on market-perceived quality and value versus that of competitors.

Question 2

The standard of quality that means a product would have to have a defect level of no more than 3.4 parts per million is called:
 A) Six Sigma
  B) ISO 9000
  C) the Big Q
  D) none of the answer choices



juicepod

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Answer to Question 1

A

Answer to Question 2

A



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