This topic contains a solution. Click here to go to the answer

Author Question: Which of the following statements about presenting research results are true? a. Many listeners ... (Read 154 times)

Mr. Wonderful

  • Hero Member
  • *****
  • Posts: 866
Which of the following statements about presenting research results are true?
 a. Many listeners won't be in a position to truly understand the technical aspects of the research
 b. Quality research cannot improve a poor presentation
 c. Many listeners won't be able to accurately judge the quality of the research
 d. A quality research results presentation can disguise poor research to some extent
 e. All of the above

Question 2

Anthony is a purchasing agent for a hospital. One day the hospital receives a shipment from of its suppliers with several items are missing. Anthony calls the supplier and talks to a customer service representative who is very friendly and helpful. Anthony calls the supplier again the next day but talks to a different customer service representative. This customer service representative is not as friendly and not as helpful. Which of the following describes the problem the supplier has with customer service?
 a. Customer service people are hard to train.
  b. The quality of the service provided is inconsistent across customer service agents.
  c. The first customers service agent set an unrealistic expectation.
  d. The second customer service agent needs more training.
  e. None of the above.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

nhea

  • Sr. Member
  • ****
  • Posts: 305
Answer to Question 1

e

Answer to Question 2

B




Mr. Wonderful

  • Member
  • Posts: 866
Reply 2 on: Jun 28, 2018
:D TYSM


cam1229

  • Member
  • Posts: 329
Reply 3 on: Yesterday
Great answer, keep it coming :)

 

Did you know?

Parkinson's disease is both chronic and progressive. This means that it persists over a long period of time and that its symptoms grow worse over time.

Did you know?

In the United States, an estimated 50 million unnecessary antibiotics are prescribed for viral respiratory infections.

Did you know?

Complications of influenza include: bacterial pneumonia, ear and sinus infections, dehydration, and worsening of chronic conditions such as asthma, congestive heart failure, or diabetes.

Did you know?

According to animal studies, the typical American diet is damaging to the liver and may result in allergies, low energy, digestive problems, and a lack of ability to detoxify harmful substances.

Did you know?

More than 34,000 trademarked medication names and more than 10,000 generic medication names are in use in the United States.

For a complete list of videos, visit our video library