Author Question: Interval- and ratio-level measures are both types of continuous measures. Indicate whether the ... (Read 97 times)

magmichele12 · **on:** Jun 28, 2018

Interval- and ratio-level measures are both types of continuous measures.

Indicate whether the statement is true or false

Question 2

Suppose you are salesperson for FedEx. Which of the following actions would you take to ensure you are made aware of any concerns your customers may have?
a. Meet with your customers periodically, even after a sale.
b. Encourage your customers to be candid with you.
c. Meet with your customer service department twice a year to check for customer complaints.
d. Make sure you address and resolve all concerns so that customers will feel more confident about airing subsequent concerns.
e. A, B, and D are correct