Author Question: If a customer is wrong about something when expressing resistance, the salesperson should consider ... (Read 26 times)

KimWrice

  • Hero Member
  • *****
  • Posts: 579
If a customer is wrong about something when expressing resistance, the salesperson should consider using the indirect denial method before considering the direct denial method.
 
 Indicate whether the statement is true or false

Question 2

Because globalization is upsetting traditional patterns of competition, the rise of material costs, and customer resistance to price increases, the influence of the procurement function is increasing in most organizations.
 
 Indicate whether the statement is true or false



LP

  • Sr. Member
  • ****
  • Posts: 302
Answer to Question 1

T

Answer to Question 2

True



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

If you use artificial sweeteners, such as cyclamates, your eyes may be more sensitive to light. Other factors that will make your eyes more sensitive to light include use of antibiotics, oral contraceptives, hypertension medications, diuretics, and antidiabetic medications.

Did you know?

Patients should never assume they are being given the appropriate drugs. They should make sure they know which drugs are being prescribed, and always double-check that the drugs received match the prescription.

Did you know?

Pope Sylvester II tried to introduce Arabic numbers into Europe between the years 999 and 1003, but their use did not catch on for a few more centuries, and Roman numerals continued to be the primary number system.

Did you know?

Alcohol acts as a diuretic. Eight ounces of water is needed to metabolize just 1 ounce of alcohol.

Did you know?

Vaccines prevent between 2.5 and 4 million deaths every year.

For a complete list of videos, visit our video library