Open-ended questions are: a. Useful for uncovering motivations b. ...

[Ebrown]

Open-ended questions are:
 a. Useful for uncovering motivations
 b. Useful for gathering almost any kind of information
 c. Terrific for exploratory research
 d. Can seek factual information from a respondent
 e. All of the above

Question 2

Using the direct denial method for handling resistance is risky because it may anger the buyer.
 
 Indicate whether the statement is true or false

[Hikerman221]

Answer to Question 1

e

Answer to Question 2

T

[Ebrown]

Excellent

[atrochim]

Thanks for the timely response, appreciate it