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Author Question: Using a paid observer to secretly shop at an establishment to gather observations is: a. Contrived ... (Read 28 times)

jeatrice

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on: Jun 28, 2018
Using a paid observer to secretly shop at an establishment to gather observations is:
 a. Contrived setting observation
 b. Undisguised observation
 c. Mechanical observation
 d. Mystery shopping
 e. All of the above

Question 2

Which of the following is not a technique for earning commitment?
 a. Ask for the order
  b. Summary commitment
  c. Balance sheet commitment
  d. Alternative choice
  e. All the above are techniques for earning commitment


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lauravaras

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Reply #1 on: Jun 28, 2018
Answer to Question 1

d

Answer to Question 2

E


jeatrice

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Reply #2 on: Jun 28, 2018
Thank you :)


lauravaras

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Reply #3 on: Jun 28, 2018
Happy to help you


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