Author Question: Andrew is a new sales rep for an industrial chemical supplier. Andrew makes it a point to never be ... (Read 240 times)

fagboi · **on:** Jun 28, 2018

Andrew is a new sales rep for an industrial chemical supplier. Andrew makes it a point to never be late for an appointment and to always follow through immediately on promises he makes to his customers. These behaviors help Andrew build trust with his customers because they perceive him as:
a. an expert
b. candid
c. dependable
d. competent
e. helpful

Question 2

Text variables are represented by value labels, which is computer terminology for a series of alphabetic characters (non-numeric characters) that may form a word.

Indicate whether the statement is true or false