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Author Question: ________ selling aims to meet customer needs by listening to them, understanding their problems, ... (Read 58 times)

genevieve1028

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on: Jun 28, 2018
________ selling aims to meet customer needs by listening to them, understanding their problems, paying attention to details, and following through after the sale.
 a. Consultative
 b. Transaction
 c. Missionary
 d. Cross

Question 2

A researcher is reverse-coding items of a 5-point measurement scale. In this case, a 4 would be coded as a:
 a. 1.
 b. 2.
 c. 3.
 d. 5.


yahahah24021

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  • Posts: 323
Reply #1 on: Jun 28, 2018
Answer to Question 1

a

Answer to Question 2

b


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