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Author Question: A company that employs a total quality strategy must evaluate itself through the eyes of the: a. ... (Read 33 times)

gonzo233

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A company that employs a total quality strategy must evaluate itself through the eyes of the:
 a. employees.
 b. competitors.
 c. customers.
 d. inspector.

Question 2

All of the following are key aspects of a marketing-oriented firm EXCEPT:
 a. product-oriented.
 b. customer-oriented.
 c. emphasize long-run profitability rather than short-term profits or sales volume.
 d. adopt a cross-functional perspective.



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vickyvicksss

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Answer to Question 1

c

Answer to Question 2

a




gonzo233

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Reply 2 on: Jun 28, 2018
Gracias!


scikid

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Reply 3 on: Yesterday
Excellent

 

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