Author Question: Marketing research is restricted to the promotion aspect of the marketing mix. Indicate whether the ... (Read 101 times)

burton19126

  • Hero Member
  • *****
  • Posts: 532
Marketing research is restricted to the promotion aspect of the marketing mix.
 
 Indicate whether the statement is true or false

Question 2

The VP of Customer Experience at an international hotel chain is constantly looking for ways to improve customer service, whether it be at check-in, room service, concierge services, check-out, etc. This is important because customers generally evaluate companies and brands based on
 a. time components.
  b. search effort.
  c. points of interaction.
  d. value-added supplemental components.



jaaaaaaa

  • Sr. Member
  • ****
  • Posts: 341
Answer to Question 1

F
Marketing research is relevant to all aspects of the marketing mix: product, pricing, promotion, and distribution.

Answer to Question 2

c



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

There are over 65,000 known species of protozoa. About 10,000 species are parasitic.

Did you know?

Thyroid conditions may make getting pregnant impossible.

Did you know?

Allergies play a major part in the health of children. The most prevalent childhood allergies are milk, egg, soy, wheat, peanuts, tree nuts, and seafood.

Did you know?

Fungal nail infections account for up to 30% of all skin infections. They affect 5% of the general population—mostly people over the age of 70.

Did you know?

Individuals are never “cured” of addictions. Instead, they learn how to manage their disease to lead healthy, balanced lives.

For a complete list of videos, visit our video library