Discuss how to manage reverse flows in a supply chain, including ...

[jerry coleman]

Discuss how to manage reverse flows in a supply chain, including the recommendations made by the Reverse Logistics Educational Council.

Question 2

Some prices are set using a two-part tariff, meaning that a customer pays some amount for one part of the service and another part of the service is free of charge.
 a. True
  b. False
 Indicate whether the statement is true or false

[krakiolit]

Answer to Question 1

The effective and efficient management of reverse flows in a supply chain requires the careful consideration of a number of key activities or issues. The Reverse Logistics Educational Council has recommended careful consideration of the following:
 AvoidanceProducing high-quality products and developing processes to minimize or eliminate returns
 GatekeepingChecking and screening merchandise at the entry point into the reverse flows process to eliminate unnecessary returns or minimize handling
 Reducing reverse cycle timesAnalyzing processes to enable and facilitate compression of time for returns to enhance value recapture
 Information systemsDeveloping effective information systems to improve product visibility,
reduce uncertainty, and maximize economies of scale.
 Returns centersDeveloping optimum locations and facility layouts for returns centers to facilitate network flow
 Remanufacture or refurbishmentPrepar ing and repairing a product for resale as is usually done in closed loop supply chains to maximize value recapture
 Asset recoveryClassifying and disposing of returned items, surplus, scrap, and obsolete items to maximize returns and minimize cost
 PricingNegotiating the best price for products being returned and resold
 OutsourcingConsider ing a relationship with a third-party organization to handle and manage reverse flows in cases where existing personnel, infrastructure, experience, or capital may not be adequate to implement a successful program
 Zero returnsDeveloping a policy to exclude returns by giving a returns allowance or destroying the product in the field
 Financial managementDevelopin g guidelines and financial procedures to properly account for charges against sales and related financial issues when items are returned by customers

Answer to Question 2

False

[jerry coleman]

Excellent

[mochi09]

TYSM