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Author Question: The use of graphics (charts) never gets in the way of effective communication. a. True b. False ... (Read 123 times)

Ebrown

  • Hero Member
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  • Posts: 567
on: Jun 28, 2018
The use of graphics (charts) never gets in the way of effective communication.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

________ is NOT an acceptable part of a process for delivering exceptional customer service.
 a. Resolving problems on first contact
  b. Knowing your consumer
  c. Locating and assigning blame for the problem
  d. None of these is correct.


ladyjames123

  • Sr. Member
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  • Posts: 346
Reply #1 on: Jun 28, 2018
Answer to Question 1

False

Answer to Question 2

c


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