Negative attitudes toward CRM are due largely to consumers' ...

[cherise1989]

Negative attitudes toward CRM are due largely to consumers' cynicism about the sponsoring firm's ____.
 a. charging a higher price for the product
  b. unloading lower-quality products on the market
  c. self-serving motive
  d. taking advantage of consumers' generosity
  e. using this marketing as a means to offset high advertising costs

Question 2

Under which of the following conditions can the population mean be estimated without error employing a stratified sample?
 a. When the population is partitioned so that the number of elements in each stratum is proportional to size of the sample to be taken from each stratum.
  b. When the population is partitioned so that the elements in each stratum are equal.
  c. When the population is partitioned in such a way that the variances within strata are equal.
  d. When the population is partitioned so that the elements in each stratum are normally distributed.
  e. None of these are correct.

[vseab]

Answer to Question 1

C

Answer to Question 2

b

[cherise1989]

Excellent

[tuate]

TYSM