Author Question: When considering methods for collecting communications data, the research problem itself will often ... (Read 31 times)

xclash

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When considering methods for collecting communications data, the research problem itself will often suggest one approach over the others.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Among the reasons for the failure of CRM programs are:
 a. lack of software applications needed to support CRM.
  b. lack of buy-in and leadership from top management.
  c. lack of understanding of the requirements of CRM.



firehawk60

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Answer to Question 1

True

Answer to Question 2

B



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