Short-term memory is also known as ____ memory.
a. relevant
b. referral
c. perceptual
d. working
e. cognitive
Question 2
eToys illustrates the following concept:
a. Internet firms often have large initial investments in technology and order fulfillment facilities.
b. the importance of various cost elements does not vary greatly from offline to online businesses.
c. for the customer, costs of switching from one supplier to another are high.