This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Ritz-Carlton is known for its customer service-so much so that it allows employees to spend 2,000 to ... (Read 42 times)

OSWALD

  • Hero Member
  • *****
  • Posts: 580
on: Jun 29, 2018
Ritz-Carlton is known for its customer service-so much so that it allows employees to spend 2,000 to meet customer needs per incident. Customer service at the Ritz-Carlton is an example of a(n) _________________.
 A) core product
  B) symbolic feature
  C) experiential feature
  D) personalized product
  E) supplemental feature

Question 2

Under what conditions would a marketer most likely use a price leader strategy?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

kishoreddi

  • Sr. Member
  • ****
  • Posts: 329
    • Your online Help in Biology and chemistry
Reply #1 on: Jun 29, 2018
Answer to Question 1

E

Answer to Question 2

Sometimes a firm prices a few products below the usual markup, near cost, or below cost, which results in what are known as price leaders. This type of pricing is used most often in supermarkets and restaurants to attract customers by offering them especially low prices on a few items, with the expectation that they will purchase other items as well. Management expects that sales of regularly-priced products will more than offset the reduced revenues from the price leaders.


OSWALD

  • Member
  • Posts: 580
Reply 2 on: Jun 29, 2018
Wow, this really help

tuate

  • Member
  • Posts: 332
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Parkinson's disease is both chronic and progressive. This means that it persists over a long period of time and that its symptoms grow worse over time.

Did you know?

For pediatric patients, intravenous fluids are the most commonly cited products involved in medication errors that are reported to the USP.

Did you know?

In women, pharmacodynamic differences include increased sensitivity to (and increased effectiveness of) beta-blockers, opioids, selective serotonin reuptake inhibitors, and typical antipsychotics.

Did you know?

When intravenous medications are involved in adverse drug events, their harmful effects may occur more rapidly, and be more severe than errors with oral medications. This is due to the direct administration into the bloodstream.

Did you know?

Blastomycosis is often misdiagnosed, resulting in tragic outcomes. It is caused by a fungus living in moist soil, in wooded areas of the United States and Canada. If inhaled, the fungus can cause mild breathing problems that may worsen and cause serious illness and even death.

Envelope showing four options for placement of ancillary service endorsements. Envelope showing four options for placement of ancillary service endorsements.
Types of Health Insurance Service Coverage Types of Health Insurance Service Coverage
The legacy of Confucian thought continued for centuries in the form of civil service examinations ... The legacy of Confucian thought continued for centuries in the form of civil service examinations ...
Men and women work the same number of hours a week, but men spend more time on paid work, and women ... Men and women work the same number of hours a week, but men spend more time on paid work, and women ...
Food service businesses Food service businesses
A random sample of 87 airline pilots recruited by an airline service had an average yearly ... A random sample of 87 airline pilots recruited by an airline service had an average yearly ...
Video: Embryonic development - week 1 and 2

For a complete list of videos, visit our video library