During his presentation to Mrs. French about a high-end gourmet oven, Brian asks, Would you prefer black or stainless steel? This is an example of a
A) referral.
B) recommendation.
C) follow up.
D) trial close.
E) closing argument.
Question 2
The birth of the Internet unleashed a smorgasbord of new digital marketing opportunities for the modern-day marketer. Marketers are now only limited by their ability to grasp and utilize all the tools and techniques of digital marketing. On the other hand, consumers now demand more information faster than before. This challenge is complicated by the fact that different consumers use social media in different ways. According to the Social Technographics Profile, _____________ are those consumers who develop their own social media outlets, whereas____________ __ are consumers who gather and organize social media content generated by others.
A) collectors; conversationalists
B) creators; collectors
C) originators; organizers
D) developers; gatherers
E) collectors; critics