Author Question: The factors that influence business buying behavior are the same as those that influence consumer ... (Read 371 times)

luminitza

  • Hero Member
  • *****
  • Posts: 555
The factors that influence business buying behavior are the same as those that influence consumer buying behavior.
 
 Indicate whether the statement is true or false

Question 2

You are the marketing manager for the Internet's largest online shoe retailer. The company ships shoes of all types, styles, and sizes to locations throughout the U.S. and around the world. Given a choice between access to a mailing list and access to a marketing database, which would you choose? Define each. What are the advantages of your choice? Be as specific as possible.



sarajane1989

  • Sr. Member
  • ****
  • Posts: 296
Answer to Question 1

False

Answer to Question 2

A mailing list is simply a file of the names and addresses that your business could use in contacting current or prior customers. Standing alone, an internal list (an organization's records of its own customers, subscribers, donors, and inquirers) offers little perspective on the best marketing prospects for the future. But it can be enhanced with information from external lists by adding additional names, or by merging it with other lists to match up demographic, geo-demographic, behavioral, and/or psychographic data with these customers.

A marketing database has all of the information that would be on this mailing list, plus one more elementit includes information about individuals' preferences and behavior patterns, collected directly from the customers. It allows you to give customers personalized attention, because you understand their likes and dislikes, purchasing patterns, frequency and timing of purchases, nature of returns (a common issue with online shoe purchases), and other details related to shopping and consumption. In addition, it can form the basis for an RFM (reach, frequency, and monetary) analysis. This allows you to target your most profitable customers with special promotions and personal attention.

For these reasons, the marketing database would probably be more advantageous for the retail shoe business.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

A headache when you wake up in the morning is indicative of sinusitis. Other symptoms of sinusitis can include fever, weakness, tiredness, a cough that may be more severe at night, and a runny nose or nasal congestion.

Did you know?

The first-known contraceptive was crocodile dung, used in Egypt in 2000 BC. Condoms were also reportedly used, made of animal bladders or intestines.

Did you know?

Sildenafil (Viagra®) has two actions that may be of consequence in patients with heart disease. It can lower the blood pressure, and it can interact with nitrates. It should never be used in patients who are taking nitrates.

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

Did you know?

A recent study has found that following a diet rich in berries may slow down the aging process of the brain. This diet apparently helps to keep dopamine levels much higher than are seen in normal individuals who do not eat berries as a regular part of their diet as they enter their later years.

For a complete list of videos, visit our video library