Volkswagen purchases upholstery for the interiors of its vehicles ...

[penza]

Volkswagen purchases upholstery for the interiors of its vehicles from various suppliers. This upholstery must have a set of characteristics that is expressed by Volkswagen. This set is called
 A) descriptions.
  B) product features.
  C) criterion.
  D) purchase requests.
  E) specifications.

Question 2

Communication can be viewed as a circular process because
 A) during feedback, the receiver can be viewed as the source of the message while the original source becomes the receiver.
  B) the message goes from encoding by the source to decoding by the receiver.
  C) during a personal selling situation, both verbal and nonverbal feedback can be very fast and immediate.
  D) channel capacity is determined by the least efficient component.
  E) the message goes from person to person.

[HandsomeMarc]

Answer to Question 1

E

Answer to Question 2

A

[penza]

Thanks for the timely response, appreciate it

[atrochim]

Gracias!