Which of the following consumer decision-making processes will ...

[Garrulous]

Which of the following consumer decision-making processes will probably be used in purchasing toothpaste?
 A) Extended decision making
  B) Routinized response behavior
  C) Intensive decision making
  D) Limited decision making
  E) Perceptual scanning

Question 2

The annual numbers show very clearly that ____ account for the overwhelming majority of e-commerce sales transactions.
 a. the Internet's three biggest retailers
  b. business-to-business deals
  c. paid searches
  d. consumer purchases

[mbcrismon]

Answer to Question 1

B

Answer to Question 2

B