Author Question: In today's highly competitive environment, even discounters must offer luxury services because ... (Read 29 times)

jon_i

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In today's highly competitive environment, even discounters must offer luxury services because customers expect it.
 
 Indicate whether the statement is true or false

Question 2

What type of attitude statement is the following: My new Honda Fit gets 35 miles to the gallon on the highway?
 a. Affective
 b. Behavioral
 c. Cognitive
 d. Likert



zenzy

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Answer to Question 1

false

Answer to Question 2

c



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zenzy

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