One of Bill Gates' 12 New Rules of Business is to use digital ...

[dmcintosh]

One of Bill Gates' 12 New Rules of Business is to use digital systems to route customer complaints immediately. He thinks that an e-marketer's greatest information opportunity is
 a. an unhappy customer because they help you improve your service or product.
  b. what managers think of customers.
  c. what distributors think of customers.
  d. information from cookies.
  e. when a customer is completely satisfied.

Question 2

Value Focused Supply primarily focuses on purchase price reduction.
 
 Indicate whether the statement is true or false

[onowka]

Answer to Question 1

A

Answer to Question 2

false

[dmcintosh]

Excellent

[kusterl]

Thanks for the timely response, appreciate it