Author Question: Companies who are responsive to customer e-mails often install special software systems to a. ... (Read 362 times)

melly21297

  • Hero Member
  • *****
  • Posts: 565
Companies who are responsive to customer e-mails often install special software systems to
 a. acknowledge receipt of customer messages.
  b. eliminate telephone charges to the customer.
  c. reduce the need for direct contact with a customer service representative.
  d. minimize the amount of time a customer has to use to communicate with the company.
  e. all of the above.

Question 2

________ allows an organization to react more quickly when risk events occur by already having previously prepared plans and proposed actions in place in advance of the actual event.
 a. Multiple sourcing
 b. Use of third party intermediaries
 c. None of the choices.
 d. Hedging
 e. Scenario analysis



leannegxo

  • Sr. Member
  • ****
  • Posts: 374
Answer to Question 1

E

Answer to Question 2

e



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Thyroid conditions may make getting pregnant impossible.

Did you know?

The strongest synthetic topical retinoid drug available, tazarotene, is used to treat sun-damaged skin, acne, and psoriasis.

Did you know?

Fewer than 10% of babies are born on their exact due dates, 50% are born within 1 week of the due date, and 90% are born within 2 weeks of the date.

Did you know?

Children with strabismus (crossed eyes) can be treated. They are not able to outgrow this condition on their own, but with help, it can be more easily corrected at a younger age. It is important for infants to have eye examinations as early as possible in their development and then another at age 2 years.

Did you know?

Though Candida and Aspergillus species are the most common fungal pathogens causing invasive fungal disease in the immunocompromised, infections due to previously uncommon hyaline and dematiaceous filamentous fungi are occurring more often today. Rare fungal infections, once accurately diagnosed, may require surgical debridement, immunotherapy, and newer antifungals used singly or in combination with older antifungals, on a case-by-case basis.

For a complete list of videos, visit our video library