An individual would tend to have higher involvement in a purchase ...

[Bernana]

An individual would tend to have higher involvement in a purchase of an item if it is of a lower price.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

_________________ is the process of carefully monitoring external and internal environments for changes that pose threats or opportunities to the service organization.
 Fill in the blank(s) with correct word

[joshraies]

Answer to Question 1

False

Answer to Question 2

Environmental Scanning

[Bernana]

Thanks for the timely response, appreciate it

[bulacsom]

Great answer, keep it coming