Managers who probe a small group of (8 to 12) customers in depth ...

[Brittanyd9008]

Managers who probe a small group of (8 to 12) customers in depth on specific aspects of the service are using a __________ method of data collection.
 Fill in the blank(s) with correct word

Question 2

A click-through is the number of page elements, or hyperlinks, that have actually been requested as the user moves from a display/banner ad to the related link at the corporate/brand home page.
 a. True
  b. False
 Indicate whether the statement is true or false

[tuate]

Answer to Question 1

Focus Group

Answer to Question 2

True

[Brittanyd9008]

Great answer, keep it coming

[blakcmamba]

Thanks for the timely response, appreciate it