Author Question: Managers who probe a small group of (8 to 12) customers in depth on specific aspects of the service ... (Read 148 times)

Brittanyd9008 · **on:** Jun 29, 2018

Managers who probe a small group of (8 to 12) customers in depth on specific aspects of the service are using a __________ method of data collection.
Fill in the blank(s) with correct word

Question 2

A click-through is the number of page elements, or hyperlinks, that have actually been requested as the user moves from a display/banner ad to the related link at the corporate/brand home page.
a. True
b. False
Indicate whether the statement is true or false