___________ is the management practice of sharing information, ...

[stephzh]

___________ is the management practice of sharing information, rewards, knowledge, and power with frontline employees so that they can better respond to customers' needs and expectations.
 Fill in the blank(s) with correct word

Question 2

When a Bahamas resort runs its commercials on TV, it gets an advantage that cannot be matched by radio or print media. Which of the following advantages does it have?
 a. Less fleeting message than that used in print media
  b. Low absolute cost
  c. Highly selective geographic targeting
  d. Low cost-per-contact

[ankilker]

Answer to Question 1

Empowerment

Answer to Question 2

d