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Author Question: Excellent service organizations recognize that research on service successes and failures is not ... (Read 117 times)

burchfield96

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Excellent service organizations recognize that research on service successes and failures is not really needed to achieve service profitability.
 
 Indicate whether the statement is true or false

Question 2

Which of the following refers to the sum of the exposures to the entire media placement in a media plan?
 a. Gross impressions
  b. Single-source
  c. Big data
  d. Micro-target



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juwms

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Answer to Question 1

F

Answer to Question 2

a





 

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