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Author Question: In the 17th century, printed advertisements were published in the newsbooks. a. True b. False ... (Read 75 times)

joesmith1212

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on: Jun 29, 2018
In the 17th century, printed advertisements were published in the newsbooks.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Service recovery cannot reduce the incidence of bungled moments of truth even if the information regarding customers' dissatisfaction is put to good use.
 
 Indicate whether the statement is true or false


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Brenm

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Reply #1 on: Jun 29, 2018
Answer to Question 1

True

Answer to Question 2

F


joesmith1212

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Reply 2 on: Jun 29, 2018
YES! Correct, THANKS for helping me on my review

mcarey591

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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