In the late 1880s, a few companies began putting names and labels ...

[Pea0909berry]

In the late 1880s, a few companies began putting names and labels on previously unmarked products, and branding began.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Research suggests that reducing customer defections by as little as 5 can more than double an organization's profits.
 
 Indicate whether the statement is true or false

[jessicaduplan]

Answer to Question 1

True

Answer to Question 2

F

[Pea0909berry]

Excellent

[peter]

TYSM