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Author Question: What period of franchisee training is generally the most intensive? a. grand opening training b. ... (Read 141 times)

FButt

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What period of franchisee training is generally the most intensive?
 a. grand opening training
  b. pre-opening training
  c. continuing training
  d. field representative training

Question 2

The key to customer loyalty is to create and deliver superior quality and customer experience.
 
 Indicate whether the statement is true or false



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Fayaz00962

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Answer to Question 1

B. Probably the most intensive training occurs during the pre-opening period. Most franchise systems require at least one week, with some systems offering as much as 300 hours of pre-opening training.

Answer to Question 2

T




FButt

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Reply 2 on: Jun 29, 2018
Gracias!


frankwu0507

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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